I’m a big fan of good customer service. Sadly, it’s a rare commodity these days. I’m happy to report that I experienced the opposite a few minutes ago. Here’s what happened:
My daughter bought 4 pre-owned PS3 games from GameStop last month with gift cards she received for Christmas. Now if you knows anything about GameStop then you know that they keep the actual discs in the back of the store and insert them in the cases upon checkout. Apparently, someone forgot to insert 2 of the 4 games! We just found out tonight because my daughter hasn’t played them all yet and we never thought to check the cases.
So I was miffed. I automatically assumed that she was beat because the games were purchased a month ago and I had no way of proving that they made the mistake. I’m sure people have tried to scam the store in order to get replacements of games they’ve ruined or extra copies of games they’ve purchased. I’m cynical like that. But I decided to call the store and plead my case.
Initially I spoke to a sales associate and told him what happened. His response was, “What?!” He said he’s have to pass me along to the assistant manager to see what could be done. I explained that she got the games, that she’s only played one of them so she didn’t know about the others, and that two were missing. I explained that I understood that people might try to scam them so rather than asking for the games outright, I asked if they had anyway of accounting for extra games when doing inventory.
The assistant manager didn’t even bother explaining their inventory procedures or telling me that he’d look into it. Without hesitation he told me to bring in the receipt and he’d give me the games. It was that simple. Problem solved. And to be honest, it was a bit of a shock, because like I said, good customer service is becoming harder and harder to come by these days. So thanks to Steve at GameStop for all the help. I greatly appreciate it!
I took the advice of 75% of the people polled the other day and I just ordered two expensive books that I wouldn’t have been able to get at any other time. I just received a nice Amazon gift card and I used it to order:
Most folks know just how expensive WUNT volumes are, so I was very pleased to get these at what I consider to be heavily discounted prices. I had put Eskola’s book in my shopping cart when it was priced at $85 & change and I thought that was a great deal. But that didn’t leave me enough to get Lau’s volume at $64 + shipping.
I was going to get David Capes’ Old Testament Yahweh Texts in Paul’s Christology instead, which was more than $11 cheaper. But when I received the gift card I immediately went to order the books and I saw that Eskola’s had dropped nearly $10 to $76 & change! That allowed me to not only get Lau’s book, but to also order my daughter a video game for her PS3.
She likes playing Madden ’08 with me on the XBox 360 but I thought it would be nice to get her her own copy. So she’s going to be getting a used copy of Madden ’10. I opted for ’10 over ’11 because it had the better reviews and I was able to get the used copy with free shipping.
Thanks again to everyone who purchases products through my Amazon links. These books really help me in my teaching efforts and my daughter always appreciates video games!
Crossway sent along a copy of Tony Renke’s Lit!: A Christian Guide to Reading Books for review. Looks like a fun little book. Hopefully I’ll get to it sooner than later.
I also received the video games (Assassin’s Creed: Brotherhood & Call of Duty 4: Modern Warfare) I ordered the other day. I’m sure I’ll get to them sooner than later!
I just ordered a couple more video games. I got Assassin’s Creed: Brotherhood and Call of Duty 4: Modern Warfare. Oh, and for those interested, I’ve been playing the first Gears of War and it’s awesome! I can’t wait to get into the second installment.
I just got the Gears of War Triple Pack and the copy of LEGO Star Wars III: The Clone Wars that I ordered the other day. They shipped from Lexington, KY. Click that link to familiarize yourself with my many problems with this particular processing warehouse. Today’s shipment is no exception. I picked up the package and I heard something moving inside of the Gears of War Triple Pack. Apparently one of the plastic tabs that held the top disc in place broke off. Here’s a pic:
I don’t know how they always manage to screw things up. Thankfully the discs appear to be unharmed. I’ll have to try them out and see.
I got an Amazon gift certificate a couple of weeks ago but I’ve been holding off on using it for a few reasons. For one, the books that I really want are far too much money. The books within reason aren’t enough on their own to qualify for free shipping and I couldn’t come up with any combination of two or three that appealed to me or didn’t exceed the amount of the gift certificate. And let’s face it, I have hundreds of books just lined up and waiting to be read, why add to the pile at this point? Nothing is so important for my studies that I absolutely have to have it right this moment.
So I went another route. I got a couple of games. I don’t have a lot of time for XBox 360 these days but when I do get a chance to play it’s a nice way to unwind. Gears of War 3 is coming out soon. That means that they’ve slashed prices on the previous versions. I’ve never played the older ones and I’m not the type of person who needs the newest games as soon as they come out so I ordered the Gears of War Triple Pack, which contains the first two games and some additional downloadable content. I’m looking forward to getting into these games. By the time I’m done with them I’m sure the newest game will drop in price.
I also got my daughter a copy of LEGO Star Wars III: The Clone Wars for her PS3. Her favorite LEGO game to date has been Star Wars: The Complete Saga (I personally prefer Indianna Jones) so I know she’ll have fun with this one. So thanks to everyone who purchases products through my Amazon links. You’re helping to keep me and my family entertained and relaxed.
I’ve just learned that Konami will be releasing a Metal Gear Solid HD Collection containing:
- Metal Gear Solid 2: Sons of Liberty
- Metal Gear Solid 3: Snake Eater
- Metal Gear Solid: Peace Walker
I have to imagine that this is all going to be on a single disc, which is awesome news in and of itself, but the better news is that this is going to be released for XBox 360 as well as PS3! You have no idea how long I’ve been waiting for this very news!
You might have noticed that I’ve been slacking off a little over the past month or so. I haven’t reviewed nearly as many books as I should have in this time, I haven’t posted as much as I normally would have, and I’ve been taking longer to respond to comments than usual. Well, blame Fallout: New Vegas! I absolutely love the Fallout series. The guys at Bethesda have created multi-layered characters, a fantastic storyline, and an unbelievably rich and detailed post-apocalyptic dystopia. I got my brother-in-law a copy of the game for PS3 for his birthday and he described it as Mad Max meets an old Western. Good description!
In any event, I’ve been playing this thing pretty much nonstop for the past 3 or 4 weeks and it’s been consuming most of my free time. I wanted to complete as many of the side missions as possible before completing the major story arc. So I’ve taken the last week to discover all the locations on the map, buy, sell, trade, and stockpile weapons, and tonight, to finally complete the game. To be honest, the ending was a bit anticlimactic given some of the events that led up to it (the initial battle at Hoover Dam is much more exciting than the showdown with the NCR general at the Legate’s Camp) but it was still great.
What I really appreciate is the way that there is a closing scene where various characters that you’ve encountered narrate what effect your actions have had on the world you’ve been inhabiting. I have to imagine that had I don’t some things differently that the ending narration would have been different. We’ve come a long way from Ms. Pac Man and Super Marios Bros., that’s for sure! But I’ve said all this to say that I will return to my regularly scheduled reading, which will in turn result in me having much more to say. Lucky you…
I got two big boxes and a small padded envelope on the mail today. The first big box had the books I just got from UND Press. Again, they were:
The second box had my recent Amazon book order containing the following:
I bought the Anderson book used in “very good” condition. Admittedly, it fits Amazon’s guidelines of being “A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged,” but that’s small comfort considering that there’s a crease in the cover and the bottom right corners of a lot of the pages are dogeared. The text is clean and the binding is tight so that’s a plus, and I got it for I think $10 or $11 cheaper than the new version cost.
And finally, in the padded envelope, was my copy of Fallout: New Vegas. This package shipped from Lexington, KY and regular readers know my problems with this particular warehouse. I half expected the game to be cracked in half when I opened the package. While I can’t say that the game was broken (I still haven’t opened the actual game case yet) I can say that the slip cover was creased. I’m not surprised. Had it been a book then the cover would have been creased (even for a new copy!). This warehouse is in need of reform! Seriously!
But all in all today was a good day to get some mail. I can’t wait to get into all this stuff.
I just ordered the following with an Amazon gift card:
I considered getting a bunch of theology and Biblical studies books but I have more than enough of those so I decided to get a video game that I’ve wanted for a while and is now really cheap along with Martin’s A Song of Ice and Fire boxed set. I hope to read through all of them before the TV series returns in the Spring. But I couldn’t go totally without something to do with Biblical studies so I went with Paul Anderson’s book. I want to get as much from Anderson as I can because I think he’s doing really important work. The Gospel of John has been too easily pushed aside as a source of historical information and Anderson has been challenging this practice for a while. Hopefully by this time next year I will have procured most of Anderson’s published material.
So that’s what I got. Thanks to everyone who purchases products from Amazon through links generated by me. If you don’t already, but would like to help out, then you can search for products here and every purchase made from a link generated there will generate a bit of income for me at no extra cost to you. Thanks!