I’m always pleased to encounter good customer service, which these days seems to happen less often than it should. I’m happy to report that Credo Books (the seller from whom I purchased the NA26 I received yesterday) has refunded my money in full due to my dissatisfaction with the condition of the book. And I get to keep the book, which is obviously a bonus!
So I wanted to publicly note that their customer service was fantastic. They got back to me less than a day after I emailed them and my money has already been credited to my account. So thank you Mr. VanDerSchaaf for your integrity and helpfulness! I will be purchasing from you again!